Back to Table of Contents

Call Trace

If you receive a malicious call, you can pass information about the call to the appropriate law enforcement agency. You can do this while the call is in progress, or after it has finished (before you receive another call).

To request a trace of the last incoming caller, use the following access code, and follow the voice prompts for further instructions.

To request a trace of the current caller during a call, press the Recall button* on your telephone, then use the following access code, and follow the voice prompts for further instructions. * If your phone does not have a Recall button you cannot request a trace during your call. You will always be able to make a trace request after the call has ended.

  • Call Trace *57