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Call Waiting

You can choose to get an audible warning if you are in a call and another call comes in. If you want to, you can put the first caller on hold to answer the second call, and swap between the calls.

If you have set up Call Waiting and someone calls you while you are already in a call, you will hear the Call Waiting tone. At the same time, the new caller hears an announcement that you are already in a call but have been informed that a new caller is waiting.

If you want to talk to the new caller, press the Recall key on your telephone. The first caller is put on hold and you are connected to the new caller. You can switch between the two callers at any time (putting the current caller on hold) by pressing the Recall key again. When one of the two callers hangs up, press Recall again to go back to the other caller.

If you hang up while a caller is still on hold, your telephone will ring immediately. When you pick it up, you will be connected to the caller that you left on hold.

You can cancel Call Waiting for an individual call (but leave it in operation for subsequent calls) by dialing an access code before you make the call. For example, you may want to do this before making a fax call, or before making an important call in which you do not want to be disturbed.

To manage Call Waiting from your telephone, use the following access codes.

  • Cancel Call Waiting for the next call *70
  • Call Waiting with Caller ID lets you see the caller's telephone number at the same time as hearing the Call Waiting tone. To use this service, you need a telephone that can display Call Waiting with Caller ID information.