In Call Services
You can talk to more than one person during the same call.
Three Way Calling allows you to put one caller on hold while you dial another caller's number, and then link the calls together so that all three of you can talk at the same time.
Call Transfer allows you to transfer the other person in a call to another number. For example, if someone calls you to find out your friend's number, you can transfer the call straight to your friend so that the caller does not have to hang up and dial the new number.
Call Hold allows you to put one caller on hold while you dial another caller's number, and then speak to either the first caller or the person you called privately.
To set up a Three Way Call:
- Tell the first caller that you are putting the call on hold.
- Press the Recall button on your telephone.
- Dial the telephone number for the other person you want to include in the call.
- When this person answers, press the Recall button again to link the calls together. All three of you should now be able to hear each other. (If the new person does not answer, press the Recall button again to return to the first caller.)
- If you want to disconnect the new person so that you are only talking to the original caller, press the Recall button again.
If you hang up your telephone while the first caller is still on hold (that is, before you have pressed the Recall button to link the calls or to return to the first caller), your telephone will ring immediately. When you pick it up, you will be reconnected to the first caller.
To transfer a call from a normal phone:
- Tell the first caller that you are transferring the call.
- Press the Recall button on your telephone.
- Dial the telephone number for the person you want to transfer the call to.
- If you want to explain to this person that you are transferring the call and introduce the caller, wait until the call is answered. After the new person has agreed to accept the call, hang up your telephone and the call will be transferred. (If the new person does not answer, or does not want to accept the call, press the Recall button again to return to the first caller.)
- If you don't need to introduce the caller, hang up your telephone as soon as you hear the ringing tone for the new person's telephone, and the call will continue